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Frequently Asked Questions

If you cannot find the information you need on this page, please feel free to email us at info@donuts2go.co.nz

General Questions

Where is your Shop Located?

189 Waterloo Road Hornby Christchurch. Open Thursdays to Sundays Only.

Where can I find parking?

Sadly, we are unable to offer anything but street parking at the corner of Waterloo Road and Smarts Road.

What are your Hours of Operation?

We are closed on Mondays, Tuesdays and Wednesdays. Open: Thursdays 9am-3pm, Fridays 9am-3pm, Saturdays 9 am – 2pm and Sundays 9am-2pm.

How long do your Mini Donuts stay fresh?

We recommend eating the doughnuts on the day of purchase to ensure maximum freshness however if this is not possible, on the next day they will still be okay especially if served slightly warmed

How are your donuts made?

We make the dough and prove it for 2-4 hours. After cutting the dough to shape, we prove the dough again for a further 45 minutes, fry them in vegetable oil, then glaze and decorate each doughnut by hand.

How long do your doughnuts stay fresh?

Our doughnuts are freshly-made in-house daily, using only natural ingredients and no preservatives and are therefore best eaten on the day of purchase.

Why can't you just go in the back and make a few more donuts?

Raised yeast donuts take up to two hours to make start to finish. Dough needs that time to rise and proof before frying. We do not pre-make donuts and then just warm them up. Our donuts are the real deal.

What is the best way to keep the doughnuts?

PLEASE DO NOT REFRIGERATE THEM. Simply keep them at room temperature. PLEASE EAT THEM THE DAY THEY ARE DELIVERED OR PICKED UP.

Order Donuts

Can I pre-order?

Yes. We accept pre-orders for Yeast & Cake doughnuts, All pre-orders must be paid at the time the order is placed.

Can I e-mail or phone an order for pick-up?

We do not take orders over the phone or email, please place pre-orders online.

How can I place my order?

Simply fill your cart with as many goodies as possible, and check out!

Can I e-mail or phone an order for pick-up?

We do not take orders over the phone or email, please place pre-orders online.
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